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FAQ

I received an approval notification. What do I do?

For information on how to approve an invoice in Oracle, please reference the AP Approve or Reject Invoices Step-by-Step Guide.

How can I tell if an invoice has been paid?

To confirm payment of an invoice, please reference the View Supplier Invoice and Payment Status via Requisition Search Step-by-Step Guide.

How can I tell if an invoice has been paid?

To confirm payment of an invoice, please reference the View Supplier Invoice and Payment Status via Requisition Search Step-by-Step Guide.

My invoice's status is Validated and its workflow approved. Why hasn’t the invoice been paid?

Payments are processed on Wednesday and Friday of each week. The invoices selected are those that have a due date within four days of the payment process date (i.e., payment process date 01/05/2022 invoice through 01/09/2022 will be selected). It is important to remember that invoice due dates are based on the net payment terms assigned to the supplier profile or purchase order.

My invoice's status is Validated and its workflow approved. Why hasn’t the invoice been paid?

Payments are processed on Wednesday and Friday of each week. The invoices selected are those that have a due date within four days of the payment process date (i.e., payment process date 01/05/2022 invoice through 01/09/2022 will be selected). It is important to remember that invoice due dates are based on the net payment terms assigned to the supplier profile or purchase order.

How can I tell if my invoice is on hold?

A full listing of the invoices currently on hold can be found by clicking on the Holds tile located on the Invoices home screen.

How can I tell if my invoice is on hold?

A full listing of the invoices currently on hold can be found by clicking on the Holds tile located on the Invoices home screen.

How can I find the reason for the hold?

Once the Holds tile is selected, the reason can be displayed as part of your view settings.

accounts payable invoice

How can I find the reason for the hold?

Once the Holds tile is selected, the reason can be displayed as part of your view settings.

accounts payable invoice

How do I resolve an invoice hold?

Submit an H&I Invoices ticket with Accounts Payable. Note: If your department is serviced by CBS2, their team is reviewing the hold list and working with AP to resolve the holds.

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